The consumer protection body ordered seven leading tech companies to submit details on how they protect child users from chatbot harms. The Federal Trade Commission has launched a new inquiry into ...

Every day, millions of people turn to an artificial intelligence chatbot like Claude, Gemini, and ChatGPT to ask a question about their physical health. They may not know that getting the correct ...

Warning: This article includes descriptions of self-harm. The Meta AI chatbot built into Instagram and Facebook can coach teen accounts on suicide, self-harm and eating disorders, a new safety study ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...